Last updated May 11, 2023

How do I return products?

You have the possibility to return one or more items within 60 days provided that the items respect our return conditions (unworn, labeled and in their original packaging).

Please use our new digital returns process.

A label return will be generated and will allow you to return the items free of charge.

Return address:

Work in Progress Textilhandels GmbH
Rebgartenweg 6
79576 Weil am Rhein

Please note the info below when returning:

  • Ensure that the items to be returned to Carhartt WIP are in proper condition and properly packed using original packaging.

  • Please note: We only take the return costs of the first return of an order. Each additional return has to be paid by you.

  • Please keep the signed receipt until we email you with confirmation that we have received your returned items. 

  • Once we receive the return, you will receive an email confirmation.

  • Please note that returns registered online cannot be processed in-store afterward.